Cookie Policy

This Cookie Policy explains how ENGINY SALES SOLUTIONS, S.L. ("Enginy", "we", "us", or "our") uses cookies and similar technologies on its websites and platform.

This policy should be read together with the Privacy Policy.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow a website to function properly, remember preferences, improve performance, and in some cases measure usage or personalize content.

Cookies can be:

• First-party cookies: set directly by Enginy.
• Third-party cookies: set by service providers or partners.
• Session cookies: deleted when you close your browser.
• Persistent cookies: remain on your device for a defined period or until manually deleted.

2. How Enginy uses cookies

Enginy uses cookies and similar technologies for the following purposes:

• Strictly necessary cookies: required for the website or platform to function correctly.
• Preference cookies: used to remember choices such as language or other display settings.
• Analytics cookies: used to understand how users interact with the website or platform and improve performance.
• Functional/support cookies: used to enable support, onboarding, or embedded third-party functionality.
• Advertising cookies: only if and when advertising or retargeting technologies are enabled.

Where required by law, non-essential cookies will only be placed after the user has given consent through the cookie banner or preference center.

3. Cookie categories

3.1 Strictly necessary cookies

These cookies are necessary for the operation, security, and core functionality of the website or platform. They do not require consent where applicable law permits their use without consent.

Examples may include cookies used to:

• maintain session state;
• apply security protections;
• remember cookie consent choices;
• complete payment or checkout flows requested by the user;
• preserve load balancing or infrastructure integrity.

3.2 Preference cookies

These cookies remember information that changes the way the website behaves or looks, such as language preferences or region-related settings.

These cookies should not be activated by default unless they are strictly necessary for the service expressly requested by the user.

3.3 Analytics cookies

These cookies help us understand how visitors use the website or platform, such as which pages are visited, whether errors occur, and how features are used.

These cookies are only installed if the user accepts analytics cookies.

3.4 Functional/support cookies

These cookies enable support, onboarding, chat, embedded tools, or comparable functionality provided by Enginy or third parties.

These cookies are only installed if the user accepts the relevant category, unless a specific cookie is strictly necessary for a service explicitly requested by the user.

3.5 Advertising cookies

These cookies are used to personalize advertising, limit ad frequency, and measure advertising effectiveness.

These cookies are only installed if the user gives consent.

4. Cookie banner and preference center

When a user first accesses the website, a cookie banner should appear in a visible place.

The banner should:

• inform the user that cookies are used;
• allow the user to accept, reject, or configure cookies;
• not block access to the website's legal texts;
• not operate as a cookie wall.

The preference center should:

• clearly separate cookie categories;
• allow the user to enable or disable non-essential categories;
• keep strictly necessary cookies always active;
• remain accessible after the initial choice so consent can be changed or withdrawn at any time.

5. Legal basis

Strictly necessary cookies are used on the basis that they are required to provide the service requested by the user or to ensure the security and integrity of the website or platform.

All other cookies are used on the basis of the user's consent, where required by applicable law.

6. International data transfers

Where third-party cookie providers process personal data outside the European Economic Area, Enginy will rely on an appropriate transfer mechanism under applicable data protection law, such as:

• an adequacy decision;
• the European Commission's Standard Contractual Clauses; or
• another valid safeguard recognized by law.

Further details should be available in the relevant third party's privacy documentation.

7. How to manage cookies

Users can manage or withdraw consent at any time through the cookie preference center made available on the website.

Users can also block or delete cookies through their browser settings. The exact steps depend on the browser being used.

Browser help pages:

• Microsoft Edge: edge://settings/content/cookies
• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: browser preferences under Privacy
• Opera: browser settings under Privacy and security

Blocking some cookies may affect the correct operation of the website or platform.

8. Contact

For questions about this Cookie Policy or the use of cookies, contact:

• Enginy Sales Solutions, S.L.
• Controller contact email: hello@enginy.ai
• DPO contact email: legal@borneo.io
• Data opt-out page: https://www.enginy.ai/opt-out

9. Cookie inventory

The tables below reflect cookies observed on:

• https://www.enginy.ai
• https://app.enginy.ai

Observed date: 2026-03-16

9.1 Strictly necessary cookies

9.2 Preference cookies

9.3 Analytics cookies

9.4 Functional/support cookies

9.5 Advertising cookies

10. Drafting notes